Frequently Asked Questions

How do prices on My Sole Sisters vary from the retail store?

At My Sole Sisters, we do not believe in marking up prices in order to increase our profits. The prices that are found on our site are comparable, if not less, than the original online retailer. If you see a discrepancy in price, please reach out to us at shopmysolesisters@gmail.com
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How does My Sole Sisters work?

Similar to the Expedia’s and Trivago’s of the travel world, My Sole Sisters aggregates online merchandise from retailers that specifically cater to sizes 10 & up. Instead of visiting ten websites in search of the perfect soles, our Sole Sisters enjoy the convenience of visiting one.
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My Sole Sisters is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to www.shopmysolesisters.com.
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How does shipping work?

Our merchandise follows the shipping policies for our affiliate retailers. Please review the shipping details for each product for the specific policy.
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How do we return or exchange a pair of shoes?

Similar to shipping, returns and exchanges are facilitated by our affiliate retailers. Please review the return and exchange policies of the retailer that fulfills the order.
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How can I stay up-to-date on the newest products?

The best way to stay up to date is to Join our Sisterhood. As a member of the Sisterhood, you can complete a Shoe Lovers profile for the styles, colors and sizes that interest you. Each month, our members will receive a newsletter to highlight merchandise according to your Shoe Lovers profile.