Frequently Asked Questions

How does My Sole Sisters work?

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Similar to the Expedia’s and Trivago’s of the travel world, My Sole Sisters aggregates online merchandise from retailers that specifically cater to sizes 10 & up. Instead of visiting ten websites in search of the perfect soles, our Sole Sisters enjoy the convenience of visiting one.
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My Sole Sisters is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to www.shopmysolesisters.com.
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How does shipping work?

Our merchandise follows the shipping policies for our affiliate retailers. Please review the shipping details for each product for the specific policy.
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How do we return or exchange a pair of shoes?

Similar to shipping, returns and exchanges are facilitated by our affiliate retailers. Please review the return and exchange policies of the retailer that fulfills the order.
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How can I stay up-to-date on the newest products?

The best way to stay up to date is to Join our Sisterhood. As a member of the Sisterhood, you can complete a Shoe Lovers profile for the styles, colors and sizes that interest you. Each month, our members will receive a newsletter to highlight merchandise according to your Shoe Lovers profile.